The Best Office Chairs on the Market
Q: Is there really that much of a difference between your chairs and those available elsewhere?
A: Aside from the apparent differences in support and comfort, such as foam thickness and density, adjustments, and positioning, there are many other less visible quality distinctions as well. These include caster quality, hardwood ply seat and back pan construction, metal gauge, and types of fasteners. All of these aspects make a huge difference in the strength, durability, and longevity of the chair. Our products are made right here in Canada, we offer an exceptional warranty, prices, and customer service to ensure your complete satisfaction.
Q: How long will my Ardent chair last?
A: It depends on the user, the environment, and how much you take care of it, but our chairs will last for a long time. Ardent Mfg Corporation is committed to building the highest-quality office furniture possible. Our chairs are warrantied for 5 years with a lifetime warranty on selected parts. However, after more than 30 years in business, there are still plenty of our earliest models of chairs in offices all over Canada.
After approximately ten years, the fabric and cushioning may begin to show signs of normal wear and tear from use. Fortunately, our chairs are largely retro-fittable, so at that point you can decide to Re-NEW your chair's seat and back for a small charge. Our Re-NEW program is also great for matching old chairs with updated office designs or décor and prevents many functional chairs from ending up in a landfill. Learn more about our company's commitment to the environment.
Q: What about options? How do I know which chair is best for my employees or me?
A: We always seek to provide our customers with the best office chair possible for their personal needs and the type of work they're doing. Our office chairs come with many different options for arms, casters, and models, making them highly versatile to each individual user or task. However, we design our chairs to be retro-fitted easily, so that they can be altered to suit any changing circumstances or tastes. You can find out more about the different options we offer in our price list.
Our company has also begun to sell a large number of multi-task chairs, due to changes in the current business culture involving more offices and managers and less support staff. These chairs allow the user to switch from set positions for computer use or task support to a more relaxed tilt-back setting at the touch of a lever.
Q: Can I specify my own fabric?
A: We offer a wide range of Ardent-approved fabrics and vinyl that's suitable for most applications, including healthcare and laboratory work. These materials have been selected for their durability and longevity and come in a variety of different colors. Learn more about the fabrics we offer in our Spirit PDF and Cornerblock PDF. While we encourage our customers to select from these options, we still accommodate those individuals who want their own specific fabric used. Customizing your order typically costs more, and is not covered under our normal warranty.
Q: Do I have to assemble my own chair?
A: Most of the assembly of our products is done here at the factory, but due to shipping costs and preventing unnecessary damages, some of our models are shipped with the backrest uninstalled. This typically just requires you to insert the back support into the slot at the back of the chair control. Many large contract installation and dealer delivery crews are willing to help with assembly and cleaning up or recycling the packaging for you. Find out more about our shipping procedures in our PDF.
Q: How do I adjust my chair?
A: We use reliable chair controls that are easy to maneuver and understand for our users. We encourage you to familiarize yourself with the operation of our chairs and find the proper seating and workplace positioning that feels right to you. Not only will this ensure that you stay comfortable and healthy, but it will also allow you to stay focused and work more productively.
Q: Whom do I contact if there's a problem?
A: If there's a discrepancy or any visible damage upon delivery, please note it on the courier's waybill. You can always contact Gavin to assist you in rectifying any type of situation. We'll gladly come up with an efficient solution that's both cost-effective and hassle-free. Check our guarantee to our customers for more information about our policies. If you have a warranty claim, please provide us with the original date of purchase or production that's stamped on the underside of the seat.